Murray Princess | Murray River Outback Heritage Cruise 4 nights

• All per-person prices quoted are in Australian dollars
• The above fares are based on cabins with 2 x single beds. Inside and Outside Cabins with a double bed incur a surcharge of $60 per room per night (no surcharge applies for Staterooms).
• Prices exclude onboard drinks, optional tours and services and any personal purchases aboard the Murray Princess.
• The Fitness to Travel Declaration and acceptance of the Standard Fares and Travel Terms and Conditions must be completed at least 60 days before travel or with final payment, whichever occurs first.

Thank you for choosing to travel with Murray Princess.
Your travel is subject to the Standard Fare & Travel Terms and Conditions. For your convenience, the Murray Princess Cruising Guide provides the following:

• Check-in and Cruising Information
• Guidelines for Limited Mobility and Fitness for Travel
• Transfer Information and Map
• Adelaide to Mannum Directions
• Medical Emergencies & Services, General Health & Safety
• Complimentary Onshore Tours & Activities
• Optional Onshore Tours & Activities

Once the vessel departs, we cannot obtain additional supplies or medicines. Special requests or dietary requirements must be advised at the time of booking and/or in completing the Fitness to Travel Declaration. Upon boarding, please consult with your Passenger Services Attendant and also ensure you bring any prescription medication you may need. Within this “Cruising Guide”, “Company” refers to Murray Princess, its employees and agents and “the passenger” refers to the passenger booked to travel.

CHECK-IN INFORMATION

The following information is required at check-in:

• Photo Identification for each passenger (driver's licence or passport)
• Your Murray Princess Travel Document

ACCOMMODATION

60 cabins including inside cabins, outside cabins and staterooms each with its own private ensuite, electric blankets, soaps, shampoo, hairdryer and towels. Each cabin is serviced daily and is approximately 12 square metres. Staterooms have a mini bar, fridge and tea /coffee facilities. Refer to the Murray Princess website for the Deck Plan and Cabin Accommodation.

ALCOHOL

Our licensing laws do not permit alcohol to be brought on board the vessel by passengers. Bottles of wine purchased from the wineries visited are allowed to be brought back on the vessel but are not to be consumed whilst on board the cruise.

BAGGAGE

Baggage is limited to what you can stow in your cabins so you would be advised not to overpack. All bags must be clearly labelled with your name and cabin number. Bags have to be
handled by crew and we would appreciate a weight limit of 15 kilograms per bag.

BAR

The normal closing time for bar services is midnight.

BIRTHDAYS AND SPECIAL OCCASIONS

You may want to order a cake, or sparkling wine or make some other celebratory arrangement for that special occasion. Orders need to be given 14 days before sailing to ensure we can
accommodate your request. Pre-payment is required.

BOARDING

The Murray Princess departs from Mary Ann Reserve, Mannum selected Fridays and Mondays at 4.30 pm with boarding commencing from 2.30 pm. Please ensure you are at the vessel
no later than 4.00 pm. These times apply for all cruises that depart from Mannum unless otherwise stated. For Special Event cruises, please refer to your Cruise Itinerary for boarding times
and further information.

CAR PARKING

Car parking is available at (an additional cost) at Mannum and is subject to availability, pre-bookings are essential by calling the Murray Princess Mannum Operations Team on (08) 8569 2511.
Your Travel Document will include your car parking details if arrangements have been made. Park your vehicle in the car parking in front of the Murray Princess; after you have checked in and your luggage has been stowed on the vessel, our crew will direct you to the parking facilities. Please note every care will be taken but parking is at the passenger’s own risk.
Please Note: We are unable to accommodate caravans or motorhomes in our parking facilities. Please contact the Mannu.m

Caravan Park on (08) 8569 1402 to make a booking.

COFFEE AND TEA

Complimentary coffee and tea is available in the Paddlewheel Lounge. Espresso coffee is also available for purchase from the Sturt Bar and Paddlewheel Cafe.

DINING

Dining aboard the Murray Princess includes delicious table d’hôte, buffets and a la carte menus, plus a special campfire barbecue (weather permitting; seven and four-night cruises only).
There is one sitting for all meals onboard.

DISEMBARKATION

Please leave your labelled luggage outside your cabin door before breakfast on the final day and your cabin key on the outside of the door. Luggage will be taken ashore by the crew. All cabin
accounts must be settled the evening before disembarkation. murrayprincess.com.au

DRESS CODE

During the day, sportswear and casual clothing are suggested. We kindly ask that you do not wear bathing suits, singlets or brief attire in public rooms and lounges, especially in the dining
room. A hat, sunglasses, sunscreen and suitable walking shoes are recommended for onshore tours.

Smart casual wear is recommended for the evenings. Flat shoes are recommended throughout the cruise. At the Farewell Dinner, feel free to glam up! Smart casual or cocktail wear is suitable.

DRINKING WATER

The water from your cabin tap is not suitable for drinking. Spring water is supplied in your cabin – please feel free to refill your bottle from the filtered water tap available in the Paddlewheel Lounge.

ELECTRICS

The vessel's electricity is AC 240 volts, 50 cycles (standard power used in Australia). A hairdryer is provided in your cabin.

FACILITIES

A gym, sun deck, bar, two lounges, single-sitting dining room, tender boat, gift shop, café, library, lift (Randell, Cadell and Sturt Decks only) and passenger laundry are available for you to use.

GIFT SHOP/CAFE

The Gift Shop is located on the Randell Deck within the Paddlewheel Lounge and contains a selection of souvenirs, toiletries, clothing and hats. Espresso coffee is also available for
purchase. Binoculars are available for loan. Opening times are announced daily.

GRATUITIES

Tipping is always a personal choice. As a general guide, tipping is not required but is always gratefully received.

GYM

A mini gymnasium with exercise equipment is located on the Chaffey Deck. Passengers under the age of 16 years are not permitted to use the equipment without a supervising adult. Use of the equipment is at the passenger’s own risk.

INCLUSIONS

The following is included in your cruise: all meals, guided nature walks, eco-excursions, onboard presentations, live entertainment, a sun deck, two lounges, a restaurant and a mini gymnasium. Fares exclude drinks, optional tours, additional services, car parking and return coach transfers from/to Adelaide CBD.

LIFT

The lift operates between the Sturt, Cadell and Randell Decks and is located at the aft end (rear) of the vessel. The following public rooms are situated on decks without lift access: Chaffey Deck - laundry and gym (accessible by stairwells only); sun deck - (accessible by a steep, shallow set of stairs only).

MOBILE PHONES AND COMMUNICATIONS

Mobile phone coverage along the river has recently improved but can still be irregular, so please see your Cruise Director or Captain for urgent messages/communication. Emergency information can be transmitted to the ship by the Mannum Operations Department, please telephone 08 8569 2511.

ONBOARD PURCHASES

For your convenience, we operate an onboard account for each cabin for the duration of your cruise. You may use your cruise account for onboard drinks, souvenirs and some optional onshore tours. Your cruise account must be settled the night before disembarkation. AUD$ cash or credit card (Visa and MasterCard) will be accepted for payment of your account; however, we advise personal cheques cannot be accepted.

ONSHORE TOURS

During the cruise, several onshore tours are available. As a courtesy to your fellow passengers, please be prompt to your marshalling station with any items you may need including sunglasses, camera, sunscreen, hat or walking shoes. Details will be provided in your daily onboard itinerary. You are welcome to stay on board the vessel if you do not wish to participate in excursions.

SMOKING

Effective from 1 March 2024, smoking will no longer be permitted on the Murray Princess. Smoking is allowed onshore, whilst the vessel is moored, with exceptions to fire bans in place.

SPECIAL DIETS

Any Special Dietary or Allergy requests need to be advised at the time of booking, or in the Fitness to Travel Declaration. As a guide, we regularly cater for gluten-free, dairy-free, vegetarian, diabetic and non-seafood requirements. We carry a range of gluten-free products on board including gluten-free/dairy-free bread, a selection of breakfast cereals, gluten-free/dairy-free margarine, soy milk (light and regular), rice milk, a small selection of sweet biscuits and rice crackers. All of our sauces and gravies are made on board and thickened with gluten-free corn starch. It is also recommended that you confirm your dietary requirements with the Passenger Services Attendant when boarding. Where possible, we will endeavour to meet your requests.

TRANSFERS FROM/TO ADELAIDE

Please refer to the Transfer Information and Map page.

WI-FI

Free Wi-Fi is available in most areas of the vessel. Coverage may vary along the river. Please ask our crew for details.

FITNESS TO TRAVEL

Each passenger warrants that they are physically fit and capable of undertaking the cruise. A Fitness to Travel Declaration needs to be completed by all passengers at the final payment of or at least 60 days before travel. For bookings made online or within 30 days of travel, the Fitness to Travel Declaration must be completed within 48 hours of booking. All Passengers: The Company reserves the right to refuse passage to a passenger, or to disembark a passenger, who has failed to give proper notice of physical disability, illness or handicap requiring special care, attention or treatment or who in the Company opinion is physically or mentally unfit for travel. The Company in its sole discretion may require the production of a Doctor’s Certificate in this regard. Please refer to Clause 10.3 of the Terms and Conditions for full details.

BOARDING MURRAY PRINCESS

Access to Murray Princess whilst at Mannum is via Mary Ann Reserve, across approximately 100 metres of grassed parkland. Boarding is via a gangway onto Randell Deck. The gangway is of suitable width for wheelchair use.

GETTING AROUND THE MURRAY PRINCESS

The Murray Princess has five decks. All decks are accessible by stairwells of approximately 10 to 14 steps. A lift services three decks – Randell, Cadell and Sturt Decks.

PUBLIC ROOMS

The following public rooms are situated on decks with lift access:

• Dining Room and Bar: Located on Sturt Deck
• Paddlewheel Lounge: Situated at the stern of the vessel over two levels. The lower lounge is situated on Randell Deck and includes a gift shop and café and the upper lounge is situated on Cadell Deck

The following public rooms are situated on decks without lift access:

• Laundry and Gym: Located on Chaffey Deck and are only accessible by stairwells
• Sun deck: Located on the upper deck and is only accessible by a steep shallow set of stairs Passenger CABINS Cabins are located on Chaffey, Randell and Cadell Decks
• Cadell Deck cabins are most suitable for passengers with limited mobility
• All cabin doors open outward, so care must be taken walking around the decks
• All cabins except the Accessible Outside Cabins (Randell 10 and 11; Cadell 59 and 60) have one step up into the bathroom and one step over the shower tray to enter the shower
• Chaffey Deck inside cabins are only accessible by stairwells and there is no lift access to this deck
• Randell Deck cabins have one step outside and one step inside to enter the cabin
• There are no steps into cabins for Chaffey and Cadell Decks

ACCESSIBLE CABINS

The Murray Princess has four cabins specially designed for wheelchairs. Two cabins feature twin beds and two feature a double bed and a single bed. Special features include:

• Wheelchair access doors and bathrooms
• Continuous-level bathrooms with handheld shower
• Telephone contact with 24-hour emergency numbers
• Handrails
• 2 mirrors in the bathroom – one at standard height, one at wheelchair height
• All cabins have shower chairs and other equipment is available on request
• The height of the beds is 60cm from floor to top of the mattress to enable passengers to slide off the chair onto the bed with no difficulty.

WATER ACTIVITIES & GETTING ASHORE

The Murray Princess has a tender boat for speedboat rides. Passengers are required to ‘climb’ directly into the tender from the Murray Princess. The deck crew are always on hand to assist and to help passengers with life jackets. During the cruise, Murray Princess stops at several riverside locations where passengers can go ashore via the gangway. The steepness of the gangway will vary (from steep riverbanks to flat historic wharves). The crew are always on hand to assist passengers ashore.

The terrain will also vary depending on river conditions. Rough ground, inclines and sand may provide obstacles to those with limited mobility. Wheelchair access for onshore tours may not be possible.

MEDICAL EMERGENCIES & SERVICES, GENERAL HEALTH & SAFETY

There is no doctor or pharmacy on board the vessel, however, our Officers are trained in First Aid. Please ensure you bring any prescription medicines you may require.

MEDICAL EMERGENCIES

In a medical emergency, please immediately tell a crew member. If you cannot locate a crew member, an emergency telephone is located next to the Port Aft door to the Paddlewheel Lounge on the Randell Deck. Please use this telephone only in an emergency and your call will be directed to a crew member. The Murray Princess crew will contact ambulance services in life-threatening situations.

MEDICAL SERVICES

The nearest Medical Centre and/or Pharmacy is located at Mannum. There are no public transport facilities available, transport is only available via taxi or private car. Please note, due to the long distances involved, taxi companies may require a credit card pre-payment. All medical and transport services are at the passenger’s expense. Please contact your Travel Insurance provider for insurance claims.

YOUR RESPONSIBILITIES

Your attention is drawn to Clauses 7b, 7c, 7d and 7e of the Terms and Conditions.

(b) If, in the opinion of the Company, a Passenger needs medicine, surgical attendance, medical assistance or treatment (Treatment) during Sailing and is unable to request it, the Passenger hereby consents to the Company making such medical arrangements as it deems necessary, at the cost of the Passenger.
(c) Except where Treatment is provided under clause 7(b), the Passenger accepts any Treatment provided by a medical service provider during Travelling at the Passenger’s sole risk.
(d) To the greatest extent allowable at law, the Company is not responsible for the acts or omissions of any medical services providers engaged by the Company as independent contractors. The Company is not responsible for the quality or nature of any Treatment, or for any consequence arising about Treatment, received during Travelling.
(e) In the event of an epidemic, pandemic, or other health emergency, Passengers must comply with: directions issued by the South Australian and Commonwealth governments (as applicable); and directions issued by the Company (including the Master and crew while Travelling).

SAFETY

Safety is the most important element of any cruise and we care about the safety of all our passengers. A safety briefing is provided for all our passengers shortly after boarding and will cover the necessary emergency and safety information.

ACCIDENT PREVENTION

Onboard: Please be careful when moving around the vessel and always hold the handrails when going up or down stairs. The stairs to the sun deck are quite steep - please take care.
Never hold the frames of open doors as the ship’s motion may cause the door to close on your hands or fingers. Open decks are slippery when wet. Use caution when walking in these areas.
Rubber-soled shoes are suggested.

Onshore: When attending bushwalks, wear comfortable, well-treaded footwear, preferably boots with ankle support. In warmer weather, it is recommended to wear long trousers and tops to protect against bites and the sun. Be on the lookout for snakes and other fauna and take particular care around long grass, hollow logs, and rocks. Take plenty of water to remain hydrated.

REPORTING HAZARDS

Whilst all endeavours have been made to make it safe for our passengers, there may be circumstances that create an unknown hazard, please let us know immediately if you see anything unsafe.

CHILDREN UNDER 18 YEARS OF AGE

For child safety, children under the age of 18 must always be accompanied by guardians for the entirety of the cruise and all onshore activities. Adults who are not the parent or legal guardian of any child travelling with them will be required to provide an original, legally affirmed, or notarised letter signed by at least one of the child’s parents/legal guardians.

ONSHORE ACTIVITIES

During the cruise, passengers will have the opportunity to participate in various activities, some of which, will be at third-party-owned and operated facilities and be self-guided or guided. Please always listen to announcements and follow the safety instructions and signage.

ENVIRONMENT

We offer unique access to some picturesque landscapes and country, and we ask visitors to show respect by not touching or removing anything and making sure you remove all your rubbish with you when you leave. Please note that some of the places you visit may have spiritual significance to Indigenous Australians and as such some areas may be restricted. Please respect the wishes of traditional owners.

PROHIBITED ITEMS

Weapons, ammunition, and illegal drugs are strictly prohibited on the ship. Other prohibited items may interfere with the safe operation of the ship or the safe and secure environment of our passengers and crew; these include flammable liquids and explosives, power boards and extension cords, dangerous chemicals, alcoholic beverages, knives, candles and incense.