2 Day Great Ocean Road and Grampians Tour

• During peak seasons, weekends, and student holidays, group availability and accommodations may be limited. In the event of hotel occupancy, we may need to adjust by either changing to alternative hotels or upgrading room types. The company reserves the right to adjust accommodation prices before issuing voucher .If the price is higher than the original selling price, you can choose to accept or request a refund. After ticket issuance, changes to the itinerary are not possible.
• Accommodation: Halls Gap Motel or similar hostel . The on-site guide will arrange multi-person rooms (Dorm Rooms) with capacities of 4, 6, or 8 people. Room assignments may include mixed-gender rooms, all-male rooms, or all-female rooms (but are subject to on-site arrangements and availability). You have the option to choose independent Single/Double/Twin rooms, and the price will vary accordingly.
• Please leave note for following booking information for every passengers
  • Name of all passengers, including their titles (Mr/Miss/etc)
  • All date of births
  • Any dietary requirements
  • Room Types: Twin or Double Beds or Dorm Room

We recommend all guests have travel insurance and should be taken out at the time of booking prior to tour departure. Your travel insurance must provide cover against personal accident death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200 000 for each of the categories of cover.

We also strongly recommend it covers cancellation curtailment, personal liability and loss of luggage and personal effects. If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.

Child Policy (Age Requirements) 

Our child and infant policy and pricing do vary depending on the trip; this is due to the diversity in our product range. All travelers under the age of 18 years old must be accompanied by an adult or legal guardian. For further details on tour, and specific age restrictions see the product page FAQ. Child Price is the same as Adult for this tour. Dorm room only for Adult who over 18 years old, Child and Infant who under 18 years old can only book Double / Twin room sharing with accompanied adult.

Prices and surcharges 

Our tour prices are subject to variable and seasonal pricing in AUD , both of which are standard practices within the travel industry. This means our tour prices may vary at any time in accordance with demand, market conditions and availability. It is likely that different passengers on the same trip have been charged different prices. Your best option if you like the price you see is to book at that time. Any reduced pricing or discounts that may become available after you have paid will not apply. If you wish to cancel your booking to take advantage of a cheaper price, full cancellation conditions apply as set out below (Cancellation by the Traveller). The most up-to-date pricing is available on our websites. Please note that a surcharge may be applied to a purchase made by a credit card.

Alcohol Policy 

Alcohol is not permitted on board our vehicles. We reserve the right to refuse re-entry if passengers are overly intoxicated and propose a threat to other passengers, our driver or our vehicle. We also reserve the right to advise at any time prior to departure and whilst in operation, that alcohol is no longer permitted. The legal drinking age in Australia is 18 years old, and a photo ID is required.

Luggage Policy 

(Short-Break / Extended Tours): Maximum baggage allowance per person is 15-20kg preferably a soft travelling pack. Excessive amounts of luggage may incur a surcharge fee. Inappropriate luggage presented on the day of departures such as surfboards, and bikes and an excessive amount of luggage may result in refusal to board unless previously arranged. Other: mobility scooters, wheelchairs, pushers, prams, walking frames and other walking aids cannot be stored safely on our vehicles, please advise prior to booking if there are any of these aids required.

Pickup up & Drop Off 

GLT may offer complimentary inner city pickup and drop-off services to various accommodation providers. Please note it is the customer’s responsibility to be waiting out the front of your selected pickup location (accommodation provider) at least 10 minutes before departure. Failure to wait out the front of your selected location may result in the tour guide being unable to locate you causing failure to load. GLT cannot be held responsible for passengers who fail to load.

Special Requirements 

Please notify the Get Lost Travel group of any dietary requirements, food allergies and/or medical conditions at the time of booking or 7-days prior to tour departure. Limited food options are available on extended tours, forward planning is required to ensure we can accommodate but not guaranteed.

Traditional Owners

Autopia Tours would like to begin by paying our respects to the traditional owners of this country. Please be conscious and respectful of the sensitivities of indigenous culture and the spiritual connection they have with the land at all times.

Wildlife Encounters

The natural behaviours of wildlife are to be respected and not interfered with. When viewing wildlife, people should take care to avoid rapid or sudden movements, which could frighten the animal, and should keep noise to a minimum and refrain from touching, petting, or feeding all wildlife including birds. Contact with people can introduce diseases to wildlife and can cause them to become aggressive.

Wildlife should not be handled or fed, unless by certified wildlife handlers. Feeding wildlife can alter their natural foraging behaviour and can lead to disease or illness through contact with people and the introduction of foods that are harmful to their digestive system. Feeding wildlife can also cause them to become aggressive toward people.

Wildlife that appears to be in distress, injured or in danger should be reported immediately to the appropriate authority, such as your Guide/Tour Leader, a National Park Ranger or Visitor Centre Staff.

Protecting our National Parks

People should remain on designated walking tracks, behind safety barriers/fences, and follow all directions given by the guide/tour leader. Venturing off these can alter fragile ecosystems and can harm wildlife shelters and native vegetation. There are other dangers to be aware of too, such as cliff edges, unstable rock formations, overhanging tree branches, and slippery ground cover. Remaining on track ensures safe visitation for guests and the environment.

No flora or fauna should be removed from their natural setting. This includes dead wood, fallen leaves, flowers, and so forth, as they form part of the ecosystem of the region and their removal could cause a disturbance.

Waste Management

All buses are fitted with waste bins. No organic waste should be disposed of on the ground. Although organic, items such as banana peels, apple cores, bread, and other food scraps, are not natural/native to the region and can introduce pest species, diseases or harm to wildlife if found and eaten. We recommend all passengers bring a water bottle with them on our2 Day Great Ocean Road and Grampians Tour. Purchasing bottled water contributes large amounts of plastic into landfills. Therefore, we ask guests to bring their own bottles, as there is access to water refill stations available on our vehicles. Please ensure you stay hydrated throughout the tour to reduce the risk of sun exposure and dehydration.

First Aid

All our guides carry a current Level 2 First Aid certificate. Please report any accident or illness to your tour guide. We recommend anyone with an existing medical condition carry their medication with them on tour and notify their tour guide at the beginning of the tour.

If you are a smoker! We ask you to refrain from smoking whilst in the company of other passengers and limit it to designated smoking areas. Smoking is not permitted on any of our vehicles, or in any type of accommodation including permanent campsites. We make frequent ‘comfort stops’ to allow free time for guests but cannot guaranteed smoke breaks. Please ensure you dispose of your cigarette butt responsibly and appropriately.

A “Force Majeure Event” includes but is not limited to: acts of God; war; civil commotion; riot; blockade or embargo; fire; explosion; breakdown; union dispute; earthquake; epidemic, pandemic or other health emergencies; flood; windstorm or other extreme weather events; lack or failure of courses of supply; passage of any law, order, proclamation, regulation, ordinance, demand, requisition or requirement or any other act of any government authority, beyond the reasonable control of the parties, whether or not foreseeable, which would make it dangerous or not viable for a trip to commence or continue. 

What is a suitable age for this tour?

Child policy for this tour is 6 years old and over, due to the nature of this tour, it’s not suitable for infants or children 5 years and under. Children aged between 6 to 17 years old are required to stay in standard private accommodation and must be accompanied by a legal guardian or adult. A moderate level of fitness is required to complete the walks.

How much luggage can I bring on tour?

We ask that guests traveling on short break/extended tours bring small overnight 15kg bags and 5kg hand luggage only as we have limited storage onboard our vehicles. Large suitcases and oversized luggage can be left at your hotel whilst you are on tour. This terrain is not suitable for mobility impaired travellers, wheelchairs, walkers or strollers.

How fit do I need to be for this tour?

A moderate level of fitness is required to complete the walks. Walks can be up to 4km in length, often over steep and rocky sections and in direct sunlight.  The length of walks may vary and will be at the guide’s discretion.

Do you cater for special dietary requirements?

Yes, please notify us if you have any dietary requirements or medical conditions at the time of booking, or at least a few days prior to departure, that way we can make any necessary arrangements. Most of the meals are prepared by our tour guides with basic camping-style options and others are provided by our accommodation providers onsite. Guests can participate in the preparation of meals, clean-up, and vehicle unpacking/loading as it’s a great way to get to know and connect with your fellow travellers.

What kind of vehicle do we travel in for this Great Ocean Road and Grampians tour?

We use 24-seater Mitsubishi Rosa mini-buses for this trip, this vehicle makes moving people easy, safe, and comfortable. With high back seats and large windows for unobstructed views. The maximum number of passengers we carry on this 3-Day tour is 23 people, with a minimum requirement of 8 people to guarantee the departure.

What happens if it rains, will the tour proceed?

In the event of rain or inclement weather, your travel experience will still go ahead, unless contacted by the provider. This tour would only be cancelled in extreme weather conditions, whereby it’s not safe to travel in these areas.