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For tour meeting point and time, please take the tour vouchers as the final confirmation. The meeting point and time in the tour info are only for reference.
(a) Flexible Date Changes - Unlimited free date changes are available until 7 days prior to departure. (b) 2 to 7 Days Prior to Departure: We will retain 100% of your deposit as a credit voucher, valid for redemption within 3 years from the date of purchase. Any credit voucher resulting from a cancellation can be used for any other tour operated by GLT within Australia. (c) Cancellations with 8 or more days' notice before departure are eligible for a full refund. (d) Failure to join the tour or canceling within 2 days/48 hours will result in the loss of the full ticket price and is not eligible for a refund.
NOTE: FIT TRAVEL would adopt suppliers' cancellation policy. Cancellation fees, if any by the suppliers, will be charged according to the supppliers' cancellation policy ( FIT TRAVEL does not charge additional cancellation fees ).
If the prodduct can be cancelled within a period of time, please email us at least 2 business days prior to this cancellation date to cancel the product, based on the tour local time zone.
If cancellation is successful, refund would be conducted within 7-28 days.
Cancellation notification needs to be formally replied receipt by us during our office hours as acknowledgement.
Once cancellation is confirmed, you will receive your refund within 14 business days. With this specific product's cancellation policy, the suppliers reserve the right of final interpretation.
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